Questions & Answers
A list of my Most Frequently Asked Questions
Q: Do you edit the photos?
I do a light re-touch to all images and make them print ready. While I try to keep my photos classic and realistic this is a big part of the creative process. If you feel like something needs a minor change, I can do one free re-edit to an image. If there are additional changes are requested, there will be a $75 charge per edit.
Q: Will you direct my posing?
A: Sure! Well, if you’d like me to that is. It’s all up to you!
Are you comfortable in front of a camera? Do you want to give me your best poses and have me capture it? Go for it! I am open to your ideas and love a collaborative creative process.
Are you more on the uncomfortable side? Maybe more introverted and haven’t been in front of a camera much, don’t worry! (I relate to you the most!) I’ll help you pose! I’ll tell you where to put your hands and when to tilt your head. I’ll also ask for a smile and maybe even a laugh. We will work together so that your personality and beauty shine through. My goal is to make you as comfortable as I can so that our photos can be collaborative. Taking photos and posing for pictures should be fun and I intend to make it that way!
A non-refundable deposit of 25% of your total cost is needed to reserve your event on our calendar. This is done via email invoice that can be paid with a credit or debit card. After you book your event, we will turn down other brides for that date. For this reason, the deposit is non-refundable. Booking is not considered complete until the deposit has been paid.
Once our booking is complete and your date is on my calendar you are welcome to contact me at any time with any photo lists, mood boards (more on this later) or timelines you put together for your day. If you would like we can also schedule a call or meeting to go over these photo lists and timelines and I can advise if you would like.
Your time is extremely valuable to me and I want to give you the best product and experience possible. For specialty sessions timing is usually based on sunlight/sunset times so it is extremely important to you arrive on time to maximize our time in the best light. Make sure you arrive at the scheduled time for your event or session. I also cannot guarantee my availability for overtime on any type of session.
For most sessions I will to arrive at the location 15/30 mins ahead of time to set up and do a last minute location scout to maximize our time together.
Customer Service & Support.
If there is anything, I can do to make your experience better, please reach out to me. Email is the best way to reach me, email@example.com I am happy to help and will get back to you as soon as possible!
Final payment for services is due on the day of your event. I send out invoices for the final payment out a week prior for your connivence.
I charge a travel fee for events and sessions that are located 50 miles outside of the Portland Metro area. Travel expenses will cover all necessary expenses including, airfare parking, fuel, car rental, taxi, hotel charges, etc.
Date Change or Cancellation.*
If you have to change your date for any reason, please reach out to me at firstname.lastname@example.org as soon as possible to make sure I am available on your new date. If you must cancel altogether, the initial deposit is non-refundable, but you do not have to pay the final remainder for the services that will not be provided.
Q: When will I get my Photos?
A: For wedding you can expect to receive your images within a month of your event date. For specialty sessions you a expect to receive your images within a week of your session.
Q: How will I receive my images?
A: Your photos will be emailed to you within 60 days of your event. This email will include link to Pixieset gallery. These galleries are set up to view, share, print and download your images. This download will also include a print release, so these images are all yours! The only rights we retain are creative rights to use these photos in our portfolios both online and offline. I can also send you a flash drive of all the images for a $75 charge. This cost is included in your wedding package and will be set out when you receive your online images so you should receive this a week later.
I do accept any Pinterest or mood boards. Mood boards can be a great way to communicate non-verbal ideas! From my photographs you can probably tell I do have a specific style; however, I can do my best to incorporate these ideas into our session. While I can’t guarantee I can recreate anything specific this can be a great way to make sure we are on the same page regarding style.
Q: How many photos can I expect to receive?
Typically for I shoot roughly 100-125 photos per hour.
It is extremely unlikely for anything to go wrong, but it is possible to experience technical issues with equipment when shooting your event. This could include SD cards breaking, cameras overheating, malfunctions, or equipment theft. We cannot be held accountable for technology failure of any kind that may occur during your event. For the majority of events, I do have backup equipment so problems with capturing your event is very remote.
In the case that severe weather, traffic, or a catastrophic event causes failure to attend your event, I will not be held liable. I always make time allowances for travel and will work in inclement weather as long as it does not pose a risk to personal safety. In the extremely rare circumstance that I am not able to attend your event, you would not be charged.